Frequently Asked Questions

FAQ

General Questions

Which of your products are HSA/FSA eligible?

All Sunscreen, Spray and Hydrogel products are eligible including: Active Skin Repair Spray, Hydrogel, Kids Spray, Baby Spray, Skin Repair Double Pack, Hydrating Daily Sunscreen, Performance Stick Sunscreen & Performance Sunscreen Lotion. Hydrating Serum/Serum combo and Lip Balm are currently not eligible.

Are your products vegan, gluten and cruelty free?

Yes, with the exception of our Hydrating lip balm which is not vegan as it contains Manuka Honey :)

Are your sunscreens EWG Verified® & Reef Safe?

Yes, our sunscreens are all EWG Verified and reef-safe.

Are your Hydrating Serum & Lip Balm EWG Verified®?

Yes!

What Does EWG Verified® Mean?

EWG Verified® means every ingredient has been reviewed by the Environmental Working Group and meets their strictest standards for safety and transparency — no ingredients of concern, no hidden formulations, and full disclosure of everything inside.

Where are your products made?

All of our products are formulated and manufactured in the USA.

What is the expected shipping time?

Orders typically leave warehouse in 1–3 business days. Standard domestic is ~3–7 business days transit; International 12–30 business days (estimates subject to change).

Can I use your hypochlorous acid products near my face, eyes, mouth, and sensitive areas?

Yes, our hypochlorous acid products are safe for use around these areas.

Can I use your hypochlorous acid products on Acne? Eczema? Rosacea?

Yes; our products safe for these uses and many customers use them for such concerns.

How do I know which hypochlorous acid product to choose?

All of our Hypochlorous acid products contain the same active ingredient yet differ in consistency. The spray = light mist vs. hydrogel = thicker/ointment-like. Choose based on preference and use case.

Do your hypochlorous acid products help fight bacteria and other microorganisms?

Yes, the active ingredient (hypochlorous acid) is a strong natural antimicrobial; stops 99% of bacterial, viral, and fungal microorganisms.

Do Active Skin Repair Hypochlorous Acid Products sting?

No. Properly formulated hypochlorous acid is non-stinging and designed to be gentle, even on sensitive or compromised skin.

Hypochlorous Acid Products

Do your hypochlorous acid products have an expiration date or shelf life?

Yes, our advanced proprietary formulation has a two year shelf life from production.

Can your hypochlorous acid products be used as part of a regular skincare routine (E.g., as a toner)?

Yes. Many customers use it daily as part of their skincare routine. It can be applied after cleansing and before serums or moisturizers to help calm skin and support balance.

How often should I use your hypochlorous acid products on acne or facial redness?

For acne or redness, most people use it multiple times per day. Consistency is key. It can be used morning and night, and additionally after sweating for cleansing.

Can your hypochlorous acid products be used with other skincare products (like retanoids, serums or moisturizers)?

Yes. It pairs well with most skincare products. Apply to clean skin, allow it to fully dry, then layer other treatments such as moisturizers, retinoids, or serums. We always recommend you contact a board certified dermatologist in regards to skincare questions.

Can your hypochlorous acid products be used on post-procedure skin (like microneedling or laser)?

Yes, many professionals recommend hypochlorous acid to support skin recovery after cosmetic procedures due to its gentle, calming, and antimicrobial properties. Always follow your provider’s guidance.

Do your hypochlorous acid products help reduce scarring or speed healing?

By helping calm inflammation and support the skin’s natural healing response, it may contribute to improved recovery. Consistent use can support overall skin repair and reduce prolonged redness.

Do all your products contain hypochlorous acid?

No, only our hydrogel, orginal, kids and baby spray contain hypochlorous acid.

Frequently Asked Questions

General Questions

Hypochlorous Acid Products

HELP

BRAND